FAQs

Bridal appointment

Do I have to make an appointment?


Yes. In order to give each bride our undivided attention, we always make an appointment for a bridals. Purchasing a wedding dress should be well prepared and take place with your loved ones! We take up to 2 hours to give you an extensive consultation - free of charge! For a more exclusive shopping experience with canapés and prosecco, we would be happy to advise you our VIP appointment.

Due to the current events around COVID-19 and the associated official requirements, unfortunately only 2 accompanying persons are allowed to come to the fitting appointment. You are welcome to add other people via video call. The past has shown that this is a good option for the favorites round.




What is the differnce between an appointment free of charge and a VIP-appointment?


A stylist will be at your side exclusively for both appointments. If the appointment is free, we plan between 1.5 and 2 hours for the consultation. During this time, you and your stylist will choose between 8 and 10 dresses that you would like to try on. Due to the current events around COVID-19 and the associated official requirements, unfortunately only 2 accompanying persons are allowed to come to the fitting appointment. You are welcome to add other people via video call. The past has shown that this is a good option for the favorites round. With a VIP appointment, we plan up to 2.5 hours for the consultation. We prepare small delicacies and prosecco for you and your 4 companions. You can expect in-depth type advice and an exclusive shopping experience. Due to the current events around COVID-19 and the associated official requirements, we are unfortunately unable to offer a VIP appointment. But Prosecco will still be there :)




Can I bring 3 or more people with me?


We ask you to limit your party to three or less during your appointment at our showroom. We made the experience the opinions of a trusted few always make for an easier decision for you.

Due to the current events around COVID-19 and the associated official requirements, unfortunately only 2 accompanying persons are allowed to come to the fitting appointment. You are welcome to add other people via video call. The past has shown that this is a good option for the favorites round.




When should I go looking for my wedding dress?


Since our designers have delivery times of 4 to 6 months, we recommend making an appointment 6 to 8 months before the wedding. The best time for bridal shopping is between octobre and decembre as we have the new collection in the showroom and it won´t be too crowded (except fridays and saturdays).




How long does a consultation take?


A free consultation takes between 1.5 and 2 hours. For a VIP appointment we take 2 - 2.5 hours.




How far in advance should I make an appointment?


Appointments on on the weekends and on the evenings are quickly booked, please make an appointment 3 weeks in advance. Appointments during the week in the afternoon are often available at short notice.




What should I bring with me to the appointment? Or how to prepare :)


Anticipation and a lot of good mood! We have trial shoes, skin-colored bras, cups and corsetts in our showroom in standard sizes for you. But if you prefer to bring your own things with you, please feel free to do so! Skin-colored underwear, a strapless bra or an adhesive bra are advantageous. To prepare, please visit our website and use the filter option to sort our wedding dresses according to your wishes (e.g. budget, cut, fabrics, style). Simply print out the 5 most beautiful dresses or take a screenshot on your mobile phone and bring them with you. We will have an even better idea of ​​your wishes and a good start.





Dress order

How long are the delivery times for wedding dresses?


Delivery times vary depending on the designer. They can take between 4 and 6 months.




I'm getting married in two months! Do I get a dress from you?


Yes, don't panic! Some of our designers offer express delivery for a certain fee. If there is too little time for this, we sell some of our model dresses off the shelf for a discount.





Dresses

Do you sell accessories, too?


Yes, we carry everything for the bridal. We have bridal underwear, hair accessories, boleros, scarfs, veils and a small selection of bridal shoes.




Do you have wedding dress for pregnant brides, too?


We have some dresses that are suitable for pregnant brides. We also have individual skirts and tops, so you can have the skirt set at the right height.




How many wedding dresses do you have and which styles?


We carry around 600 to 700 dresses. Our selection is broad, from vintage dresses to slim dresses and extravagant princess dresses.




What happens once my wedding dress has been delivered?


First of all, we will contact you and arrange a so-called accessory appointment. At this appointment you put your dress on again and we will look more specifically for underwear, hair accessories, veils, shoes, etc. We also ask you to pay the remaining payment for your dress at this appointment. You can do this in cash or with a card.




What sizes are your sample dresses in the store?


We have the largest selection in german sizes 34-38, but don't worry, even if you are wearing a larger or smaller size, we will mark the dress for you so that you can easily imagine it. We also have a selection of sizes 40-52.





Prices & co

Who will change my wedding dress and how much does it cost?


We work with three tailoring studios who carry out the changes to your wedding dress. The seamstress charges an hourly wage of € 48 / hour. Alteration costs are calculated according to the effort.




How much do wedding dresses cost?


We carry wedding dresses between € 900 and € 3,500. Short wedding dresses start at around € 600 to € 1,400. The biggest




Do I have to make a deposit?


Yes, please. If you found your dream dress in our showroom we kindly ask you to make a deposit about 50%. Then we will order your dress at the designer. That is why we can´t do any cancellation after the order is placed.




Do you cover the costs for the taylor?


No, the alteration costs are not included in your dress. Nein, die Änderungskosten sind nicht im Preis Ihres Kleides enthalten. In this way you only pay for the adjustments that were needed and not an unfair flat rate that has already been factored in.





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